Privacy Policy

This privacy policy sets out how Adepthable uses and protects any information that you give Adepthable when you use this website. Adepthable is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Adepthable may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail to [email protected]

This privacy policy was last updated on 21st May 2022.

Information we collect

  1. The type of personal information we collect (if applicable) includes the following:
    • Name
    • Contact information including email address and, in some instances, telephone number
    • Demographic information such as postcode, preferences and interests
    • Other information relevant to customer surveys and/or offers or competitions
    • Facebook or Instagram user ID if you contacted us using social media
    • IP address
    • Your marketing communication preferences
    • Your purchase history with us.
  2. We collect personal information from you when you
    • Sign up for our mailing list
    • Purchase a product from us
    • E-mail us or post content on our social media pages. 
    • Debit/Credit card information used to pay for purchases is held securely at a financial services approved location and cannot be accessed by us.
  3. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you in order to improve the service and marketing that you receive from Adepthable.
  4. You warrant that the information you give us is true, accurate and current and you shall inform us of any changes made to it. You shall not pretend to be any other person when providing us with this information.

What we do with the information we gather

We use such personal information collected through this Website for the purposes of:

  1. Sending Notifications
  2. Fulfilling Orders
  3. Where the information is necessary for the adequate performance of the contract between you and us for us to provide our services
  4. For customer service and resolution purposes
  5. Internal record keeping.
  6. We may use the information to improve our products and services.
  7. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and we may personalise such content based on what we believe may be of interest to you.
  8. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
  9. We may use the information to customise the website according to your interests.
  10. We may use the information for the purposes of fraud detection and prevention and enhancing safety on our website.
  11. We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the services.